1. Contact Krups - consumer service
You can contact our customer service for any request related to our products and services. However, in order to quickly find an answer, we suggest that you check the following sections first:
2. Would like to know about our services? Browse these topics:
3. Is your appliance out of order?
Please contact one of our authorised repairers directly.
Krups has accredited repair centres in the USA that repair appliances under and out of warranty, as well as sell accessories and spare parts.
3. Need more help? Complete the webform below and we’ll reply to your query as quickly as possible.
4. Contact us by phone:
Due to the coronavirus, Covid-19, we are temporarily unable to answer all telephone calls. If your call is not answered promptly, please click on the "Contact Form" to send us a message which we will receive by email. We will respond back to your email as soon as we can within our normal office working hours.
Monday to Friday
8:00am to 6:00pm EST
Our consumer service - after-sales service (SAV) is able to answer all your enquiries concerning Krups brand products and services. Please do not hesitate to contact us by telephone during the above-mentioned call centre opening hours. Outside these hours you can use our contact form, we will answer your query as soon as possible. Only the Krups brand information and contact details provided on the krupsusa.com are official.