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INFORMATION - COVID 19
The Covid-19 situation has affected all of our day-to-day activities. We therefore thank you for your understanding regarding our response times to your requests and/or repairs of your products, in or out of warranty. We and our authorized repair centers are doing their utmost to meet your needs as quickly as possible.
We are maintaining an online parts and accessories sales service whenever possible, as is the case in our Accessories Shop or via some of our repairers, while trying to limit delivery delays as much as possible in accordance with local guidelines.
CAUTION: Some repairers might be closed, we advise you to contact them by phone before visiting.
To contact us, please use the “Contact Us” form.
Your product can be repaired during and after its warranty period.
Official authorized repair centers trained by Krups will carry out the repair of your product.
To extend the life of your product our repair centers also offer original accessories, consumables, and spare parts period.
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