How to better use my product
Can I use any type of milk?
Yes, all types of milk can be used in the milk jug.
Fresh milk as well as long-life milk. Maintenance and cleaning
How should I clean my Asoccino?
Clean the propeller to emulsify by rinsing it in water.
Use a damp sponge to wipe the interior of the milk jug and rinse the lid in water. The milk jug should never be immersed in water (e.g. in a dishwasher). Technical support
What if the device does not start?
The pot might be too hot.
Allow it to cool and try to make the desired recipe again. The emulsifier may also be blocked : remove, clean and reposition it. What if the milk overflows?
Check whether the milk quantity is correct for the desired recipe;
• 1st category: cappuccino • 2nd category: café latte • 3rd category: hot milk What if my milk does not foam?
Make sure the propeller is well positioned to emulsify and not blocked.
• If it is incorrectly positioned, put it back into place. • If blocked, clean it and if the problem persists, visit an Approved Service Centre. Various topics
Can my milk jug be used for other recipes such as soups, sauces, etc.?
No, this appliance is reserved for milk-based recipes (cappuccino, café latte, hot milk). Improper use voids the warranty.
Where can I buy accessories, consumables or spare parts for my appliance?
Please go to the “
” section of the website to easily find whatever you need for your product. Accessories What are the warranty conditions of my appliance?
Find more detailed information in the
section of the website. Warranty Where can I dispose of my appliance at the end of its life span?
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
I’ve just opened my new machine and I think that one of the parts is missing. What should I do?
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.